i would just like to say how dissapointed i am with my KDL40CX523, i bought it from littlewoods online after reading their description saying it supported apps including netflix! i just cant believe that i can get the us netflix (with a bit to much hassle) but not the uk one that i want!! please fix this sony and believe that you have pis*ed of your customers!
drhowells saying it is not really sonys fault doesnt make it true, it is just as much sonys fault as it is netflix , sony new a year before some of the new devices were released that netflix was going with that drm, and as was allready pointed out the new specs were locked in well before release of the 2011 devices but within the time that the drm was announced and the devices released sony could have either implimented a work around or told people that this device will not run netflix i think most buyers feel a little cheated as the new bluray they bought is out of date or not fit for their purpose although it will play bluray discs it will not run the the software that they and i believe it should, what will really decide sonys fate over this is how well other companies deal with it, if samsung lg panasonic or any other company release a way to run netflix it will prove that sony didnt make an effort and just looked for the next sale, but if no other companie gets the 2011 machines able to run netflix then netflix deserve to lose out to love film, i honestly beleive that both companies are in the wrong,and having been a user of sony products for a long time and a soe user i believe that if given a chance we could see a homebrew workaround
You can't tell me that you believe this twaddle? DRM is a software issue; the only way it could possibly cause an issue is if the processor of the TV couldn't encode the stream 'on the fly' due to limitations which would be apparent with most of the other services.
The point about Apple not offering some services like Lovefilm is valid however this is a service choice / deliberate restriction. Apps that are avaialble on any of my other Devices, Xbox new & Old, Apple TV, Samsung TV, PC's are ALL AVAILABLE backward on all devices and not restricted to new hardware purchases i.e. when they choose to supply a service on an Internet Capable device; you get it. Isn't that why we bought them?
To clarify, I don't believe Sony's reasons for not allowing Netflix on non 2012 devices, and certainly not boxes that I have bought earlier this year (2012?). I suggest they're using it as an Upgrade push.
Hi everyone,
I do not normally subscribe to these kinds of discussions but in this instance
I felt the need to offer a pragmatic way forward. I too have a 2011 Sony TV
(KDL-37EX524) and also have a similar new Samsung TV and neither offer Netflix
and are never likely to. The TV and Internet convergence process is still relatively
new and has yet to mature into systems with high compatibility and
interoperability, although the pace of technology may make this Nirvana unachievable
anyway. I have resolved to circumvent the problem by purchasing a separate internet
TV device, in my case a WD TV Live. For such a cheapish (£60-70) device it is
very comprehensive has many other apps and video streaming capabilities such as
DLNA. If I knew about the issues before I bought a ‘smart’ TV I would have
saved quite a bit of money and bought a TV without all the bells and whistles
and concentrated on good picture etc instead. With the money saved I could have easily
afforded a separate Internet box and still have change to replace it in the
future if necessary, although the frequency of software updates and services on
the WD box suggests it will have a reasonable useful lifespan. Of course this
idea is on the premise that TV manufactures continue to offer a choice.
Hi, that media player does not support Netflix in the UK i'm afraid. It would work with Netflix if you were in the US and I remember reading somewhere that Amazon appear to have just used the US advert for that media player in the UK (hence the statement and the confusion).
Having owned a Phillips, Toshiba and now a Sony Bravia TV, I can't believe how many people are being so negative about Sony just because you can't get Netflix. It's by far the best TV I've ever owned. I won't buy another brand. Sure, I'm a bit disappointed I can't get Netflix on it, but I can use my PS3 or connect my laptop to the Bravia. No big deal. It's totally not Sony's fault, that's obvious. You would be better off directing your displeasure at NetFlix rather than Sony as clearly they could use a different DRM if they wanted to...
I can't understand why anyone would defend Sony around this issue.
They see smart tv as an upselling opportunity so planned obsolesence is required.
Sorry your 6month old TV "can't" do that new thing, then buy one of our blueray players or perhaps a new tv.
It's not what I expected from Sony but it seems the only explanation over the last few years.
Sony as a media and consumer electronics giant understand the market and standards.
They could have chosen to build smart bravias that could stay current a few years rather than a few months and they chose not to. A defensible choice at the low end due to cost pressure but across the range, it's planned obsolesence.
Vey dissapointing to use my year old smart tv mostly as a dumb panel.
Not sure its a case of defending Sony, just looking at this objectively. You accept that there will be something better around the corner as soon as you purchase a new product from any manufacturer - ask anyone who buys an Apple product the day before their standard press conference where they announce a new products... Indeed Moore's law is still true after all this time!
Why would any manufacturer build in obsolesence, have you seen the state of the UK economy at the moment, its hard enough to sell anything, let alone then rely on someone to come back to you further down the line and buy a new product.
Netflix is the exception as in fairness to Sony, they have release other applications for devices sold back in March 2010, and assuming Catmambo is correct, they have more on the way too. But I'm not sure if Sony had asked Netflix in 2009 what DRM they would have been using for their (at the time unplanned) UK launch in 2012, so they could have ensured compatibility, there wouldn't have known, and likely Playready didn't even exist in a releasable form back then, so its impossible to futureproof for all these kind of cases I think.
I personally think this is the nature of the beast and I'm sure you could find pages of Samsung, Panasonic and LG owners cursing these brands for not giving them all the applications either - this is in no-way restricted to Sony..
Hi petehenson
I understand were your comming from if this is your tv kdl-32EX403 and you baught it on sale.
But there are people who have spent a load of money on topmoddels from Sony and they should be expecting
a litlle more from Sony.
This is noway netflix problem.. the DRM is running fine on older Samsung, LG and Panasonic models.
And what about HBO.. still Samsung, LG, Panasonic. no Sony.
It is indeed the worst side of planned obsolesence.