4.6 basert på 1,025 kundeomtaler
167
47
28
27
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God
Merk: Produktanmeldelser kan inneholde produktvariasjoner. Det kan hende at enkelte produktvariasjoner, tjenester og/eller funksjoner som er nevnt i produktanmeldelser, ikke er tilgjengelige i alle land.
1,051 brukeromtaler
Great headphones
WH-1000XM5 28.11.2023 av Zawiesta (Storbritannia)
I bought this a week ago and I can’t stop using it
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Much improved from the wh-1000M4
WH-1000XM5 28.11.2023 av Bigfootbri (Storbritannia)
I’ve got both the 4 and the 5 now and both brilliant but the 5 much more comfy and the Bluetooth connectivity much better
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not recieved
WH-1000XM5 27.11.2023 av Rose727 (Storbritannia)
£230 on headphones I ordered two weeks and I am yet to own due to incorrect delivery information so I can not find my product. Still waiting on updates and proof of delivery from sony.
Dårlig
Dårlig
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Fijne ANC hoofdtelefoon
WH-1000XM5 27.11.2023 av Peter van der Vegte (Nederland)
De hoofdtelefoon past goed op het hoofd & om de oren. En de ANC functie werkt goed, precies waarom ik hem heb aangeschaft. Wel een minpuntje, de positie van de knopjes op hoofdtelefoon. Als ik achterover leun word te vaak & te gemakkelijk de knopjes ingedrukt door de hoofdkussen van de stoel. Waardoor de hoofdtelefoon uitgeschakeld wordt. Knopjes aan de voorzijde in plaats van achterzijde, hadden dit kunnen voorkomen……
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Fantastisk lyd, equalizer(app) og komfortabel
WH-1000XM5 27.11.2023 (Norge)
Har brukt disse i tre uker nå og de er uten tvil de beste hodetelefonene jeg har brukt noen gang. Støydemping og lyden er absolutt helt i toppen. + Behagelig på, god batteritid, god NC, god lyd, touchflate som virker, programmerbare knapper, god app. - Klokkene kan bare snus én vei (klokkene peker utover når de skal "hvile" på halsen, ikke like sammenleggbar som XM4
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Good Headphones, Broke after 10 months use
WH-1000XM5 26.11.2023 av doc99 (Storbritannia)
I bought this in October 22 as a Christmas present. They worked well from December through to late October, sound quality was good and the noise cancelling was also good. However the headphones developed a technical fault in late October 23 (any headphone enthusiast knows the dreaded 'popping' a cup develops when there's a hardware issue) and Sony have been less than helpful since the warranty was 2 weeks over the year. As they were a Christmas present the headphones had only been in use for 10 months. I've been a Sony customer since the XM2s, but this will be my last set of headphones from them.
God
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One of the best wireless headphones I've ever use!
WH-1000XM5 26.11.2023 av The Russ (Storbritannia)
Bought these from Sony on promo. Easy to set up and fast to charge using my own 45w block. Sounds great. Good balance across the spectrum offering a solid bass and listening experience. Would definitely recommend.
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New headphones
WH-1000XM5 26.11.2023 av Paul0067 (Storbritannia)
Only used once so far but the noise reduction appears to be first class, also I love the operating functions control on the right earpiece. I think I'm going to love these based on my first impression
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Great noise cancelling headphones
WH-1000XM5 25.11.2023 av Gbaggiani (Storbritannia)
Happy I bought these headphones. Worth every penny.
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Sehr gut
WH-1000XM5 25.11.2023 av Juergen Roemer (Tyskland)
Hören sich sehr gut an und man hat seine Ruhe wenn man will
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Good headphones ease of pairing to computer
WH-1000XM5 25.11.2023 av mikalis2 (Storbritannia)
I bought these to replace my momentum 4's and like the sound. I don't use a mobile phone often so it would be nice for a pc version of the Sony headphones app on here. Build is nice, earcups are comfortable. I got a separate app for my pc that supports LDAC and I like the streaming movie equalisation. Thank you Sony.
God
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Son exceptionnel
WH-1000XM5 25.11.2023 av Ericmq (Frankrike)
Excellent casque la réduction de bruit est incroyable la qualité du son est exceptionnel le porter agréable et l application est géniale bref je suis très satisfait
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Hele mooie headset van kwaliteit
WH-1000XM5 24.11.2023 av Guus82 (Nederland)
Voorheen had ik de xm3. Deze is lichter en heeft daarnaast minimaal dezelfde gekuidskwaliteit. Enige minpunt is dat de oorschelpen bij het afzetten niet zo fijn om je nek vallen.
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GOOD
WH-1000XM5 24.11.2023 av ISSA0209 (Storbritannia)
I bought 2days ago. I am planning to use this for my free time.
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Hi,
Thank you for your review and congratulations on your purchase.
We're glad to have you as a loyal member of our family and hope you continue to enjoy them for years to come!
Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we always love to hear from our customers!
Mennah @Sony Support UK
Kan dere tilpasse produktene deres alle snart?
WH-1000XM5 24.11.2023 av Kvinne 21 år (Norge)
Bra funksjoner, men synes det er dårlig at den ikke har mindre justeringer. Både jeg og mine kvinnelige venner har størrelsen på minste hakk, og andre har ikke headset fordi de er så store at de ikke dekker ørene. Synes det er på tide at Sony og andre kjeder snart tar tak og også baserer produktene sine på begge kjønn.
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Ottimo
WH-1000XM5 23.11.2023 av Lucarno58 (Italia)
Ho comprato queste cuffie e sono molto soddisfatto
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Geweldig, maar een paar minderheden
WH-1000XM5 23.11.2023 av tijnsemmekrot (Nederland)
De koptelefoon erg comfortabel erg goed geluid en een van de beste ANC op te markt. Er zijn echt een paar min punten. Hij kan niet tegen water of zweet, en als je je koptelefoon (Met ANC) boven 60% zet hoort de tegenpartij waarmee u aan het bellen bent een echo. Zonder ANC is dit rond de 70-80%, voordat er een echo komt.
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Hallo,
Bedankt voor je beoordeling.
Wat fijn om te horen dat je tevreden bent over de WH-1000XM5.
We zullen je feedback over de waterdichtheid doorgeven aan de juiste afdeling, wellicht kunnen wij hier in de toekomst verandering in brengen.
Voor verdere ondersteuning kan je altijd even contact met ons opnemen met behulp van de onderstaande link.
https://cutt.ly/mTLicVp
Parmi les meilleurs
WH-1000XM5 22.11.2023 av JP 33400 (Frankrike)
La meilleure écoute pour le budget maximum que je m'étais fixé, son dynamique. Bonne restitution, mais pas aussi bluffant en spatialisation de la scène musicale que le bose quiet confort ultra.
God
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c'est le top
WH-1000XM5 21.11.2023 av Valos8662 (Frankrike)
Je suis ravi de mon achat, certes il est a un certain pris mais la qualité de son, l'autonomie, le confort du casque et la mise à jour, la personnalisation depuis l'application depuis le téléphone. Tout cela en fait un bon produit et j'en suis super content
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Sony WH-1000XM5
WH-1000XM5 21.11.2023 av All Sony Fan (Tyskland)
Einfach Spitze, mehr kann man nicht sagen, Sehr gut
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Überragendes Noise Cancelling
WH-1000XM5 21.11.2023 av Jürgen Flister (Tyskland)
Ich trage die Kopfhörer Imme wieder gern, obwohl ich am Rechner auch gute Lautsprecher zu stehen habe.
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God
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crap
WH-1000XM5 21.11.2023 (Storbritannia)
just bought and returned crap headphones and poor sony comms.
Dårlig
Dårlig
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hello,
Thank you for your review.
We're sorry to learn that you didn't like the Sony WH-1000XM5 headset.
We're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible. We are always delighted to hear from our customers, and are always working to develop our products to suit your needs. We've flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Best Noice cancelling and Best Audio Headphone
WH-1000XM5 20.11.2023 (Storbritannia)
I Bought my XM5 5 days ago it so good and so premium
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Fantastic noise cancelling
WH-1000XM5 19.11.2023 av Olive2112 (Storbritannia)
I have had these for a few months now, the noise cancelling is incredible. In class I put them on with rain sounds and cannot hear anyone talking around me. The same on the bus with music. It is fantastic. The white colour have got pretty stained so that is not ideal. The only thing I would say is I didn’t realise they are not water resistant. So these can not be warn in the rain of any kind. It would be a good feature to add as weather is unpredictable… but otherwise I love them so much! I cannot workout how to change songs / volume on the headphones too but that is not much an issue.
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi Olive2112,
Thank you for your feedback.
We're glad to hear that you're enjoying your headphones.
We hope you will continue to enjoy it for many more years to come!
The following link explains how to use the touch controls: https://cutt.ly/9wU2znWt
We'll make sure to pass your feedback about the water resistance through the proper channels for future consideration.
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Sony stole my money
WH-1000XM5 19.11.2023 av DmxO (Storbritannia)
I would never have this item again were it not for my partner buying me a new pair as a surprise to replace my previous pair. I really enjoyed using my XM5s and I rate them well but I never wanted to deal with Sony again. Reason, I purchased a pair of XM5s last year and my warranty was still within the year. I contacted Sony as the Bluetooth was no longer connecting to any devices I tried. To be fair, the customer service rep was courteous and patient, but my issue could not be resolved as I no longer had the serial number. Please be warned, this is how Sony catches you out with this product. The serial number is on the packaging which the average person disposes of. It is no where on the XM5, it is not imprinted so you have a permanent record of it on the product in case you lose or dispose of your packaging. Though I had proof of purchase, without this serial number, Sony would not take my headphones in for repairs. I realise that there is no serial number in the product itself because with this new replacement, I see where the serial number is and it is on a sticker, on a strip of packaging which detaches from the box (a banner around the box). It is not even printed within the box or headphone case. They are not cheap headphones and I am out of pocket. Whilst I liked the headphones, I planned to go to a competitor for my next purchase who offer good products. Totally disgusted in Sony and I truly warn you to beware of this stealth-like way they avoid supporting or respecting you as a valuable customer. Whilst I would recommend the product, sadly I cannot recommend Sony until they resolve this.
God
God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
We'd like to confirm that the serial number of the WH-1000XM5 can be found under the left ear cup pad, as shown here in Fig B: https://bit.ly/3Ray8Kd
However, for headphones, providing the serial number is not mandatory to receive an in warranty service for the device.
We understand that you have a new pair now, but we would like to investigate further in your previous case, so please send us an email with your case ID from that contact with our support line, and you may refer to your review on the product page to take this into future consideration and development.
Furthermore, we're glad to hear that you're enjoying your new pair of the WH-1000XM5, and we hope you continue to enjoy it for years to come.
You can find our contact details here: https://bit.ly/2NwYLXL
Omnia@Sony Support UK
NICE, but you can not fold them :(
WH-1000XM5 19.11.2023 av Tony Macaroni (Tyskland)
NICE, but you can not fold them :( i hope they make the next generation foldable and portable again
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Grei nok
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony WH-1000XM5 headset, and hope you continue to enjoy it for years to come. Yet we're sorry to learn that you didn't like the fact that they're not foldable.
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo
Mazen @ Sony Support UK
Good quality sound
WH-1000XM5 18.11.2023 av Spelling Queen (Storbritannia)
My husband bought these headphones two weeks ago and is very happy with them, but would like a longer lead so that he can sit further away. Would appreciate advice so that we buy the correct type of extension lead or longer lead. He also wants a splitter so that we can both listen to music - same advice needed! HELP, please!
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God
Gjennomsnittlig
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony WH-1000XM5 headset, and hope you continue to enjoy it for years to come.
You can always connect this headset to your playback device wirelessly, without the hassle of any cables using Bluetooth, check this guide here: https://cutt.ly/PwUNpGXD
For a longer headphones cable, you can use any normal third-party 3.5mm auxiliary cable with the length you need.
Please note that, unfortunately, we can't guarantee the functionality or the compatibility of any third-party cables/splitters connected to this headset.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Great!
WH-1000XM5 18.11.2023 av SquirrelSpider (Storbritannia)
Excellent sound quality and excellent noise isolation and cancellation. Lots of options and highly customizable. Very comfortable too. It's a bit warm though, making my ears sweat after using it continuously for a while.
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Bluetooth Verbindung bricht immer ab
WH-1000XM5 17.11.2023 av Snoopyone (Tyskland)
Habe den Kopfhörer zurück gesendet. Die Verbindung zum Smartphone brach häufig ab obwohl das Smartphone nur 1-2 Meter entfernt war. Auch eine wiederholte Installation brachte keine Verbesserung, daher zurück.
God
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Hi,
es tut uns leid, dass du solche Erfahrung gemacht hast.
Hättest du die folgenden Schritte vor dem Einschicken der Kopfhörer durchgeführt: https://cutt.ly/NwUDpI87
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/vwYZmaby
Rana @Sony Support DE
Toller Sound u. satter Bass
WH-1000XM5 17.11.2023 av Oswald Mahr (Tyskland)
Ich benutze ihn meist in der Nachtschicht u. mache tolle Erfahrungen damit. Vor allem Speak to Chat ist sehr praktisch.
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Great when it works, broken touch pad hinders use
WH-1000XM5 16.11.2023 av BlenderMcCoy (Storbritannia)
I bought this in July, and for the first 3 months it worked fine and lovely However, then it started acting up, with the touch pad constantly registering interactions, stopping, starting and skipping tracks and making the entire experience unbearable
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Dårlig
God
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hello,
Thank you for your review.
We're sorry to learn that you're experiencing erratic touch sensor behaviour with your Sony WH-1000XM5 headset, and we'd like to assist.
Please try the following steps to attempt to fix this issue:
- Update the firmware: https://cutt.ly/jwUJ3trx
- Reset the headset: https://cutt.ly/9wUJ3N4A
- Initialize the headset: https://cutt.ly/RwUJ35LQ
- Restart your playback device.
- Test with another playback device.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Très bien mais… déçu
WH-1000XM5 16.11.2023 av Hiromaeti (Frankrike)
Excellente qualité d’écoute, excellente qualité d’insonorisation, Gros bémol qui ne change pas réellement du XM4.. problème de micro lorsque nous sommes au téléphone ou pour faire un vocal… Ça capte trop, le bruit environnant, et du coup les vocaux sont inaudible. À 500€ le casque oui je suis déçu !! De même pour la fonction, son d’ambiance qui est une galère
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Bonjour,
Merci, nous sommes ravis de lire votre commentaire.
Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés que vous rencontrez avec votre WH-1000XM5.
Nous vous remercions à consulter le lien ci-dessous pour améliorer la qualité de l'antibruit :
https://cutt.ly/awUCzKAv
Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à contacter notre assistance
Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau
(copiez-collez cette adresse dans votre navigateur).
Soukaina@Sony Support FR
Hot Headphones
WH-1000XM5 16.11.2023 av TQueen (Storbritannia)
My husband loves his gift. Noise cancelling and crystal clear sound qualities are a bonus. Best headphones he's ever had to date
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Amazing technology but build could be better.
WH-1000XM5 14.11.2023 av Ocross (Storbritannia)
These headphones are incredible, in terms of their performance etc but the build quality does worry me, the part where the band joins the headphone could be done in metal to make sure it doesn’t brake.
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Gjennomsnittlig
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying the performance of your WH-1000XM5, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
Rest assured, your feedback is highly appreciated, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have raised your feedback as voice of customer, to the concerned team for future consideration.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
amazing features
WH-1000XM5 14.11.2023 av Anonymous56 (Storbritannia)
Bought these a few weeks ago and the quality and features are great
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Sony - WH-1000XM5
WH-1000XM5 13.11.2023 av Carlitos33 (Tyskland)
Sehr angenehm zu tragen. Lange Akkulaufzeit. Der Klang kann über die App ( Equalizer) angepasst werden. Die Reichweite ist ebenfalls sehr gut. Keine Ton Unterbrechungen. Kann ich nur empfehlen.
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Des écouteurs corrects mais rien d'exceptionnel
WH-1000XM5 12.11.2023 av A123999 (Frankrike)
Les Sony WH-1000M5 offrent globalement un son de qualité. Cependant, niveau confort, ils ne se démarquent pas vraiment de la concurrence. Leur autonomie annoncée de 30 h n'est pas exceptionnelle non plus. Leur design est assez basique. Bref, ces écouteurs sont corrects, mais manquent d'arguments pour se démarquer des autres références du marché à ce niveau de prix. Leur point fort reste avant tout la qualité sonore, mais pour le reste, ils ne révolutionnent rien.
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Grei nok
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Bonjour,
Merci pour votre commentaire.
Nous vous prions de bien vouloir accepter nos excuses pour les désagréments occasionnés.
Nous tenons à vous informer que votre commentaire a retenu toute notre attention.
Nous allons transmettre votre observation au département concerné pour qu'ils soient pris en compte dans nos futurs produits.
En ce qui concerne l'autonomie, veuillez consulter le lien ci-dessous : https://bit.ly/3SHncF5
Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à contacter notre assistance.
Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau
(copiez-collez ces adresses dans votre navigateur).
Safwa @Sony Support FR
Bijna perfect
WH-1000XM5 12.11.2023 av Tom10 (Nederland)
Geweldige koptelefoon. De noise cancellation is heel goed, geluidskwaliteit is goed, en de touch functies aan de rechter oorschelp zijn veel handiger dan gedacht. Mijn enige klachten zijn dat het niet waterbestendig is, en dat je de koptelefoon bij het luisteren zo'n elke 2 uur een beetje moet rondbewegen omdat het anders oncomfortabel gaat zitten aan de bovenkant van je hoofd.
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hallo,
Bedankt voor je beoordeling.
Wat fijn om te horen dat je tevreden bent over de WH-1000XM5.
We zullen je feedback over de waterbestendigheid doorgeven aan onze hogere afdeling.
Voor verdere ondersteuning kan je altijd even contact met ons opnemen met behulp van de onderstaande link.
https://cutt.ly/mTLicVp
Fijne headset voor werk en privé.
WH-1000XM5 12.11.2023 av Ad83 (Nederland)
Ik heb deze afgelopen maand gekocht en ben er zeer tevreden mee, aangezien hij goed switcht tussen mijn werklaptop en mijn mobiele telefoon.
God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
WH-1000XM5
WH-1000XM5 12.11.2023 av Herve67380 (Frankrike)
Acheté hier, testé de suite avec un bon film en i-max , résultat , le son comme au cinéma .
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GOOD COMFORTABLE HEADPHONES
WH-1000XM5 11.11.2023 av PAULDB (Storbritannia)
I am happy with these Sony headphones, they meet my expectations for comfort and quality
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Super koptelefoon
WH-1000XM5 10.11.2023 av Saskia Heida (Nederland)
Geweldig geluid en noise-cancelling, wat wil je meer? Niks.
Grei nok
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Replacement for Xm3
WH-1000XM5 10.11.2023 av Ianf49 (Storbritannia)
I bought these as replacements for my XM3 model which broke at the hinge . I was very happy with them and the xm5 are as good if not better. The slight disappointment I have is they have done away with the voice prompt and replaced it with a tone and it is not always clear what has been selected or if they have powered off or you are on ambiant sound on or off.
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God
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Topp headsett !
WH-1000XM5 10.11.2023 av Pitchman (Norge)
Toppscore på lyd, støydemping, komfort, batteritid og medfølgende etui. Anbefales 👍
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Enjoy the silence and great sound whilst listening
WH-1000XM5 09.11.2023 av Doro64 (Storbritannia)
These headphones have changed my listening experience whilst on the go-airplane and train noise retreats to the background
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Great once you achieve the air tight fit
WH-1000XM5 07.11.2023 av FrankieUK (Storbritannia)
Got two weeks ago replacing my xm4s- like the smaller size looks and feels better to wear - not overly tiring on longer wear periods either which I found could be the case with the previous model- did find it challenging at first to get the correct air tight fit but once achieved the noise cancelling is excellent a definite improvement, and as said the fit is definitely better which I found especially good when walking. They produce a good well balanced sound which can be tweaked and personalised with the in app Equalizer which is also a plus. Would absolutely recommend.
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God
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony WH-1000XM5 headset, and hope you continue to enjoy it for years to come.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Amazing quality (bring back the NFC feature)
WH-1000XM5 07.11.2023 av Zedrichu (Storbritannia)
I love everything abut the new edition. The only thing missing from my old XM3 is the NFC connection feature.
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God
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
super
WH-1000XM5 07.11.2023 av Astri (Tyskland)
Einige andere Kopfhörer ausprobiert.Der Sony - WH-1000XM5 einfach für mich der beste Overear.Gute Bedienbarkeit,sehr guter Klang.Prima Sony App.Rundum sehr zufrieden!
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Excellent sound and functionality
WH-1000XM5 07.11.2023 av Mr Jessam (Storbritannia)
My wife bought me these whilst I was in hospital, great sound and noise reduction meant I could listen to music without all the noice going on around me
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Gut
WH-1000XM5 07.11.2023 av Qi2023 (Tyskland)
Noise canceling function is really good and the audio quality is great
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your feedback.
We're glad to hear that you're enjoying your headphones. We're happy to welcome you into the Sony family!
We hope you will continue to enjoy it for many more years to come!
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Fantastisk
WH-1000XM5 05.11.2023 av Pako201820182018 (Norge)
Disse er bare fantastisk på alle mulige måter. Bare å kjøpe
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God
Good function but confusing controls
WH-1000XM5 05.11.2023 av Tulipdancer (Storbritannia)
The noise cancelling is good and they are comfortable also good quality sound when making calls using bluetooth connection. But the controls are really confusing - only 2 buttons to do everything with, they arent very responsive, & the response is inconsistent. for example hold it down for 5 seconds & sometimes that will do something & sometimes it does nothing. And the sounds that indicate all the different states (on off connecting ANC on/off etc) the sounds that indicate each one are all very similar, which makes it infuriatingly confusing. I have another well known brand of ANC headphones which arent as good in terms of the ANC but i select them over these every time because there is a voice that says "bluetooth off" etc instead of a silly sound that sounds just like all the other sounds. I dont want to have to spend time studying my headphones in order to learn allthe sounds, i have better things to do with my time! If it werent for that would have given them 5 stars
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Gjennomsnittlig
Dårlig
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony WH-1000XM5 headset, and hope you continue to enjoy it for years to come.
Yet, we're sorry to learn that it's hard to get familiar with its controls and voice guidance.
We'd recommend that you check our online interactive Help Guide here:
https://cutt.ly/qwTUxeo4
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Fehlerhafte Funktion
WH-1000XM5 05.11.2023 av JUH_64 (Tyskland)
Vor ein paar Tagen geschenkt bekommen. Von Anfang an fehlerhafte Übertragung des Signales - sowohl von Internetquellen als auch vom optischen Laufwerk. Negativ auch, daß keine Bedienungsanleitung beiligt - nur Faltzettel mit allen möglichen Warnungen und Vorschriften. (und das nocht in einer Schriftgröße, die ich auch vor 30 Jahren nicht hätte sehen können)
God
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Grei nok
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
vielen Dank für dein Feedback.
Hier findest du den Link zur Support-Seite, auf der du das Online-Handbuch und andere Themen rund um das Produkt abrufen kannst: https://cutt.ly/gwTzQ3SB
Da wir mehr Informationen benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt
Gut Produkt aber...
WH-1000XM5 05.11.2023 (Tyskland)
Das verspricht wirklich was die sagen Aber 100%, soger das Wasser dicht, Wasser dicht ist es nicht mit 2 Wochen Nutzungen ist bei Regen das Ding defekt gegangen!
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi ,
danke für dein Feedback und es tut uns leid, dass du mit einer Sache nicht zufrieden bist.
Das Headset ist nicht wasserdicht. Wenn Wasser oder Fremdkörper in das Headset eindringen, besteht Brandgefahr oder es kann zu Fehlfunktionen kommen.
Vermeide Situationen wie die folgenden und lasse keine Feuchtigkeit und keinen Schmutz auf das Headset gelangen: https://cutt.ly/gwTTCObQ
Gehad @Sony Support DE
Great sound
WH-1000XM5 05.11.2023 av Foodie21 (Storbritannia)
Great sound quality. Ease of setup with Apple needs a little technical know-how. They are very large- slightly too big for my small (female) head and do not grip tightly.
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God
Gjennomsnittlig
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your WH-1000XM5, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
Not only that, but we recommend checking the instructions in this link for the instructions of wearing the headset for the best experience: https://bit.ly/3XmwIfT
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Pe4fect
WH-1000XM5 05.11.2023 av Karin5961 (Storbritannia)
I bought the headphone on the airport of Amsterdam. The sound is great, nousecanceling super and easy to use.
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Technically great, less than practical.
WH-1000XM5 05.11.2023 av misterBaz (Storbritannia)
If you want to sit in a room and listen to near perfect sound, blocking out a lot of external noise, these are the best. I cannot recommend them more highly. However, if you want to use these outside, or in the gym....there are better options. These are not headphones for active people. I had two sets of the XM4s, both pairs failed, one after just 14 days, I wore the last pair to the gym once. The XM5s now come with a warning, not to wear them in the rain, or if you are sweating, so am beginning to think that's what caused the failure in my old pairs. Fair, they're not advertised as active headphones, but wearing headphones to the gym is pretty standard stuff, and these can't really cope with it. Sound quality is amazing, comfort is amazing, I do really like them...but requires buying another type if you want to go outside!
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony WH-1000XM5, and hope you continue to enjoy it for years to come.
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Sony, una garanzia !
WH-1000XM5 05.11.2023 av Miamy99 (Italia)
Cuffie a mio parere fantastiche. Possiedo già le XM4, ma ho voluto anche le XM5 e sono fiero di possederle entrambi . Non mi danno problemi e quando le uso so di usare delle cuffie top .
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This was the headphone I was waiting for
WH-1000XM5 05.11.2023 av Ashish Sinha (Tyskland)
This is exactly what I was expecting from Sony after waiting so long. Great sound quality, comfort and fit
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Veldig bra hodesett, dårlig kvalitet og service.
WH-1000XM5 04.11.2023 av Kjetil2 (Norge)
Hodesettet datt fra hverandre etter 11 måneder. Kjent feil i swivelfestet. Reparasjon var like dyrt som nytt headset.
Grei nok
Dårlig
God
Top
WH-1000XM5 04.11.2023 av Mexicow (Nederland)
Top apparaat voir gebruik op kantoor, vliegtuig en muziek
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Product excellent - support pages, not so much!
WH-1000XM5 04.11.2023 av KMN68 (Storbritannia)
I spend all day every day on MS Teams calls on a work Windows 10 Surface laptop. TheWH-1000XM5 were bought to solve a need for a bluetooth noise cancelling headset in a busy and noisy office environment. And they did not work, and then they did and then they didn’t. When they worked - one word describes the experience - brilliant but when they didn’t - it was a nightmare - I was stuck with headphones and no microphone. Even more frustrating I found that the headphones worked flawlessly with my Apple products (iphone, Mac and Apple TV) which somehow made the situation even worse. The solution turned out to be very simple - uninstall (not delete) all the bluetooth and audio drivers and then restart the windows 10 surface laptop and et voila - they worked first time and have done ever since. I listen to more music, get more enjoyment from doing so and they work great for the job I bought them for. I just wish that there was something on a Sony Support page that had suggested I try that first. I’m sure I am not the first person to have this experience and so sharing this here in tth hope that a support guy reads it and writes the two minute knowledge article that I was looking for before wasting a week trying to root cause the problem myself. If I had not stumbled on the solution these products would have been returned as unusable. All because the support pages don't recognise the use case of headset vs headphones and the problems that drivers can cause. It's your shareholder money you are wasting.
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Super Kopfhörern
WH-1000XM5 03.11.2023 av micaeladeutschland (Tyskland)
Vor eine Woche gekauft und bin total zufrieden. Sie sieht echt elegant und wertvoll. Der Klang ist unglaublich und der Akku hält sehr lange. Mein einziges Ärgernis ist, dass nach dem Tragen der Kopfhörer für eine Stunde die Oberseite meines Kopfes ein wenig schmerzt, nicht sehr unangenehm, aber ich erwartete Null Unbehagen aufgrund des Preises und Marke. Um dies zu vermeiden, muss ich sie ein wenig öffnen, und wenn ich dies tue, fallen sie heraus oder bewegen sich herum.
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Sony WH-1000XM5 is an outstanding addition
WH-1000XM5 03.11.2023 av Niranjan Rath (Nederland)
The Sony WH-1000XM series has always been synonymous with high-quality audio and top-notch noise cancellation. The WH-1000XM5 continues this tradition, taking it to new heights with a host of impressive features and enhancements. Design and Comfort: The WH-1000XM5 headphones maintain the sleek and elegant design that Sony is known for. They are incredibly comfortable, making them perfect for long listening sessions, even during extended flights. The ear cushions are plush, and the overall build quality feels premium. The choice of materials and attention to detail are evident. Audio Quality: The audio quality is where the WH-1000XM5 truly shines. The headphones deliver a well-balanced sound profile with rich bass, clear mids, and sparkling highs. The soundstage is wide, creating an immersive listening experience that caters to all types of music. Whether you're a bass lover, an audiophile, or something in between, these headphones won't disappoint. Noise Cancellation: Sony's noise-cancelling technology is among the best in the industry, and the WH-1000XM5 takes it to the next level. The noise-cancelling performance is exceptional, effectively blocking out environmental sounds, making these headphones perfect for travel, commuting, or simply enjoying music in a noisy environment. The adaptive noise cancelling adjusts based on your surroundings, ensuring you get the best listening experience possible. Battery Life: The battery life of the WH-1000XM5 is impressive. You can enjoy hours of playback on a single charge, and a quick 10-minute charge provides several hours of use, which is perfect for those on the go. Connectivity and Features: These headphones come equipped with the latest Bluetooth technology for seamless and stable connections to your devices. They also feature touch controls for playback and calls, as well as a comfortable app for customization. The integration with voice assistants and multi-device support is a welcome addition. Price: While the WH-1000XM5 is likely to be on the higher end of the price spectrum, the combination of its features, audio quality, and noise cancellation makes it a worthy investment for audiophiles and frequent travelers. Conclusion: The Sony WH-1000XM5 is an outstanding addition to the WH-1000XM series. With exceptional audio quality, top-tier noise cancellation, and a comfortable design, they are among the best wireless headphones on the market. If you value premium audio and the ability to tune out the world around you, these headphones are well worth the investment. Sony continues to set the bar high with their flagship headphones.
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Clever
WH-1000XM5 02.11.2023 av Albino 39 (Storbritannia)
Great sound through equaliser, lots of features ...
God
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God
Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your feedback.
We're glad to hear that you're enjoying your headphones.
We hope you will continue to enjoy it for many more years to come!
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Brilliant Quality
WH-1000XM5 01.11.2023 av Henku (Storbritannia)
Unlike any previous headphones I've had fantastic quality. Perfect for travelling.
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NC von einem anderen Stern!!!
WH-1000XM5 01.11.2023 av FantaKing93 (Tyskland)
Super Kauf. Einfache Abwicklung. NC ist unfassbar gut. Im Flugzeug einfach nichts mitbekommen von Start und Landung. Sound ist sehr gut. Es fehlt nur ein Button um sich selber stumm zu schalten. Aber das ist individuell
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God
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Wonderful pair of headphones!
WH-1000XM5 01.11.2023 av lustblvdd (Storbritannia)
Overall a great experience, sound quality is great and the noise cancelling is perfect, they are light and comfortable to wear for long hours. Only reason i have four stars is that worry that the hinges may break due to the smaller and fragile build.
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God
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Oversetting er for øyeblikket ikke tilgjengelig, prøv på nytt
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony WH-1000XM5 headset, and hope you continue to enjoy it for years to come.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Amazing
WH-1000XM5 31.10.2023 av Mmongk (Nederland)
Beste koptelefoon die je in deze tijd kan kopen, helemaal perfect.
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